Terms of service

Terms of Service

This website is operated by Savage Creek Signs. Throughout the site, the terms “we,” “us,” and “our” refer to Savage Creek Signs. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction when using our website or purchasing from us.

Products and Services

Savage Creek Signs sells handcrafted aluminum signs, vanity license plates, 20oz skinny tumblers, personalized gifts, seasonal products, and related items.

We make every effort to display product photos, colors, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly as they appear in person.

Product availability, pricing, and descriptions may change at any time without notice.

Custom and Personalized Orders

Some products may be customized with names, dates, text, images, designs, or other customer-provided details.

Customers are responsible for reviewing all personalization details before placing an order. This includes spelling, dates, names, punctuation, layout requests, and any other custom information provided.

Once a custom or personalized order enters production, it may not be eligible for cancellation, return, or refund unless the item arrives damaged, defective, or we made an error with the order.

We reserve the right to refuse custom requests that contain offensive, hateful, illegal, abusive, sexually explicit, threatening, or infringing content.

Customer-Provided Designs and Content

If you upload, submit, or provide artwork, logos, images, phrases, names, or other content for a custom order, you confirm that you own the rights to that content or have permission to use it.

You agree not to submit content that violates any copyright, trademark, publicity, privacy, or other legal rights of another person or business.

Savage Creek Signs is not responsible for legal claims resulting from customer-provided content. By submitting custom content, you agree to hold Savage Creek Signs harmless from any claims related to that content.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to update prices, correct pricing errors, or cancel orders affected by pricing mistakes. Payment must be received and authorized before orders are processed.

Order Processing and Shipping

Processing times may vary depending on order volume, product type, customization, and seasonal demand.

Estimated delivery dates are not guaranteed. Shipping delays caused by carriers, weather, holidays, incorrect addresses, or events outside of our control are not the responsibility of Savage Creek Signs.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

In general, eligible non-custom items may be returned within 30 days of delivery if they are unused and in original condition. Custom and personalized items are final sale unless damaged, defective, or incorrect due to our error.

Damaged or Incorrect Items

Customers should inspect their order upon delivery. If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.

If the issue was caused by shipping damage or an error on our end, we will work with you to provide a replacement, refund, or other appropriate solution.

Intellectual Property

All website content, including product photos, graphics, logos, designs, text, branding, and layout, belongs to Savage Creek Signs or its content suppliers unless otherwise stated.

You may not copy, reproduce, sell, modify, distribute, or use our content without written permission.

Prohibited Uses

You may not use our website or products:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To infringe on intellectual property rights
  • To submit false or misleading information
  • To upload harmful code, viruses, or malware
  • To harass, abuse, insult, harm, defame, intimidate, or discriminate
  • To interfere with the security or operation of the website

We reserve the right to terminate access or cancel orders if these terms are violated.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, marketing, reviews, or other business functions.

We are not responsible for the actions, policies, or practices of third-party providers. Your use of third-party services may be subject to their own terms and privacy policies.

Limitation of Liability

Savage Creek Signs is not liable for any indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

Our liability for any claim related to a purchase shall not exceed the amount paid for the product involved in the claim.

Disclaimer of Warranties

We do our best to provide quality products and accurate information. However, we do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

Products are provided “as is” and “as available” unless otherwise stated.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means you accept the updated terms.

Contact Information

Questions about these Terms of Service can be sent to us through our website contact form or customer support email.