Shipping Policy

Thank you for shopping with Savage Creek Signs. We work hard to create and ship every order as quickly and carefully as possible.

Order Processing Time

Most orders are processed and shipped within 3–5 business days.

Custom, personalized, large, or high-volume orders may require additional processing time. Processing times may also be longer during holidays, sales, or peak seasons.

Business days do not include weekends or holidays.

Shipping Rates

Shipping rates are calculated at checkout based on the order size, weight, destination, and selected shipping method.

From time to time, we may offer free shipping promotions. Any available shipping discounts will be shown at checkout.

Estimated Delivery Times

Estimated delivery times depend on the shipping carrier and destination.

Most U.S. orders typically arrive within 3–7 business days after shipment, but delivery times are not guaranteed.

Shipping delays may occur due to carrier issues, weather, holidays, incorrect addresses, or other events outside of our control.

Shipping Carriers

We may ship orders using USPS, UPS, FedEx, or another reliable carrier depending on the order and destination.

Once your order has shipped, you will receive tracking information when available.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Savage Creek Signs is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If an order is returned to us due to an incorrect address, refused delivery, or failure to pick up the package, the customer may be responsible for additional shipping charges to resend the order.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is controlled by the carrier.

Savage Creek Signs is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier.

If your package is delayed or missing, please first contact the shipping carrier using your tracking number. We will do our best to assist where possible.

Damaged Orders

Please inspect your order when it arrives.

If your item arrives damaged, contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item
• Photos of the packaging
• A brief description of the issue

If the damage occurred during shipping or the item was damaged before arrival, we will work with you to provide a replacement, refund, or other appropriate solution.

Multiple Shipments

Some orders may ship in separate packages depending on product type, availability, or fulfillment needs.

If your order ships separately, you may receive more than one tracking number.

International Shipping

At this time, Savage Creek Signs primarily ships within the United States.

If international shipping is offered, customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

International delivery times may vary and are not guaranteed.

Order Changes and Cancellations

If you need to update your shipping address or cancel an order, please contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has entered production or shipment processing.

Custom and personalized orders may not be eligible for cancellation once production has started.

Contact Us

For shipping questions, please contact us through our website contact form or customer support email with your order number.